1. Introduction
VibeCom ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered startup advisory service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and authentication credentials
- Startup Ideas and Business Information: Ideas, business concepts, market research queries, and related business information you input into the Service
- Payment Information: Billing details processed securely through our payment processor (Stripe)
- Communication Data: Messages, feedback, and support requests you send to us
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze usage patterns
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: Generate AI-powered analysis, competitor research, market sizing, and startup validation reports
- Improve AI Models: Train and improve our AI models to provide better insights (your specific startup ideas remain confidential)
- Personalization: Customize your experience and provide relevant recommendations
- Communication: Send service updates, newsletters, and respond to inquiries
- Analytics: Understand usage patterns and improve our Service
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with legal obligations and protect our rights
4. Confidentiality of Your Startup Ideas
We understand that your startup ideas are valuable and confidential. We commit to:
- Never share your specific startup ideas, business plans, or proprietary information with third parties without your explicit consent
- Use enterprise-grade encryption to protect your data both in transit and at rest
- Limit access to your data to authorized personnel who need it to provide the Service
- Allow you to delete your ideas and associated data at any time
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
5.1 Service Providers
We work with third-party service providers who help us operate the Service:
- AI/LLM Providers: Anthropic (Claude), OpenAI for AI-powered analysis
- Payment Processing: Stripe for secure payment handling
- Hosting and Infrastructure: Cloud service providers for data storage and processing
- Analytics: Services to understand usage patterns (anonymized data only)
All service providers are contractually required to protect your information and use it only for the purposes we specify.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (TLS/SSL) and at rest (AES-256)
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure development practices and code reviews
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information and startup ideas
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing of your information
- Object: Object to processing of your information for certain purposes
To exercise these rights, please contact us at privacy@vibecom.app
8. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, after which we will delete your information within 30 days, except where retention is required by law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and preferences
- Analyze usage patterns and improve the Service
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may limit certain features of the Service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
14. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right to be informed about how your data is used
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making and profiling
Our legal basis for processing your data includes: (1) your consent, (2) performance of a contract, (3) compliance with legal obligations, and (4) our legitimate interests in providing and improving the Service.
15. CCPA Compliance (For California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
Note: We do not sell your personal information or startup ideas to third parties.